← Back

❓ Frequently Asked Questions

What counts as "Ghosted"?

Any application still in "Applied" or "Interviewing" status that hasn't been updated for 7 or more days is automatically moved to the "Ghosted" column.

How does Magic Upload work?

Upload a screenshot of your application confirmation, or a PDF of the email you sent. We use AI to extract the company, role, and other details automatically — you can review and edit before saving.

Is my resume or profile data used to auto-fill my profile without my permission?

No. Whether you type your professional info manually or upload a resume for auto-fill, nothing is saved to your profile or our database until you explicitly review the fields and click "Save Profile".

How do I switch between light and dark mode?

Go to Menu → Settings & Preferences and click the theme toggle. Your preference is saved to your account.

How many applications can I track for free?

Free accounts start with a base capacity (shown on your dashboard). You can increase this by referring friends — each successful referral adds +5 slots — or upgrade to Pro for unlimited tracking.

What do I get for referring friends?

1 referral unlocks the AI Interview Simulator, 3 referrals unlock the AI Resume Matcher (ATS Matcher), and 5 referrals earns you the "Ghostbuster" badge. Every referral also adds +5 application storage slots.

Can I send a follow-up email directly from doneche?

Yes. Any Ghosted card has a "Copy follow-up email" link with a ready-made template, and a "Send Email Now" button if you've saved the HR's email address.

How do I report a bug or request a feature?

Click the floating "💬 Feedback" button on your dashboard, choose a feedback type, and describe your issue or idea. We read every submission.

Is my data secure?

Yes. See our Privacy Policy and Terms & Conditions for full details on how your data is stored and used.

Didn't find your answer? Check the Help & Documentation page or send us feedback from your dashboard.